Very professional and informative. Took his time checking everything
- John Wells Verified
Response from Hoffmann Brothers Thank you for your positive feedback! We appreciate your business and are glad to hear that our technician was profes... Read More
Neyland was most professional and knowledgeable.. He was focused on customer service and concerns. Thanks
- John Etheridge Verified
Response from Hoffmann Brothers Thank you for choosing Hoffmann Brothers! We appreciate your positive feedback on Aaron's professionalism and knowled... Read More
Josh was very friendly and professional in explaining what I need and provided a fair estimate. He did not pressure me to make an immediate decision. When I’m ready I will call Hoffman to replace my hot water heater.
- Ruth Gaddis Verified
Response from Hoffmann Brothers Thank you for sharing your positive experience with Josh! We are grateful for your kind words and are thrilled to hea... Read More
Excellent service from Hoffmann Brothers. Chance was extremely professional, very friendly, and great to work with. Would highly recommend these guys.
- Jeff E Verified
Response from Hoffmann Brothers Thank you for choosing Hoffmann Brothers! We appreciate your positive feedback about Chance. We are thrilled to hear ... Read More
My heat went out just before it turned cold this last time. I called and Mason was able to come the same day. He diagnosed the problem and repaired the unit very quickly. Mason is very respectful and knowledgeable. I will definitely use them again.
- Suzy Moore Verified
Response from Hoffmann Brothers Thank you for choosing Hoffmann Brothers! We appreciate your positive feedback regarding the service provided by Maso... Read More
Jay Williams left a 5 star review!
- Jay Williams Verified
Response from Hoffmann Brothers Thank you for your review and thank you for choosing Hoffmann Brothers! Read More
Good experience overall. La’Quentin was great and the process was smooth. The price was a little higher than I had hoped, but otherwise no complaints.
- Tanner Scott Verified
Response from Hoffmann Brothers Thank you for choosing Hoffmann Brothers! We appreciate your feedback and are glad to hear that La’Quentin provided g... Read More
Where do I start! 1st of all,my time slot was between 12-2,and Brian showed up at 12, which is awesome! Brian put on booties coming in and out while checking m/working on my vacation unit! He was very nice and knowledgeable about everything, and didn't try to lead me into all types of other things! He took care of the issues I had,& was very respectful ! Fair pricing that didn't break the bank! I highly recommend Hoffman Brothers and hope you get Brian😊
- Shawna Watson Verified
Response from Hoffmann Brothers Thank you for choosing Hoffmann Brothers! We appreciate your positive feedback on Brian's service and professionalism... Read More
LaQuinton was very professional, courteous and fast. He showed up on time, explained everything that needed to be done and did an great job.
- rick nielsen Verified
Response from Hoffmann Brothers Thank you for your positive feedback on LaQuinton. We appreciate you choosing Hoffmann Brothers for your service needs! Read More
Great customer service. Super kind and helpful!
- Angelene T Verified
Response from Hoffmann Brothers Thank you for your positive feedback! We are thrilled to hear that you received great customer service from our team ... Read More
Quickest service response ever. Randy identified the issue right away and contacted the crew that could help. The issue was not my dryer (called Hoffman brothers because my dryer was overheating and had an electrical smell) but a hazardous vent system that was not up to building codes. Much bigger issue than a dryer. Could have had a fire if not taken care of. He arranged for the crew that takes care of these things to come out the next day.
- Kathleen Kelley Verified
Response from Hoffmann Brothers Thank you for sharing your experience! We're glad Randy was able to quickly identify the issue and get the right team... Read More
The tech, Randy, was very knowledge and did a great job explaining the situation and what will need to be fixed. They had to order a part that only took three days to come in and they were there the next day to install.
- James Curtis Verified
Response from Hoffmann Brothers Thank you for choosing Hoffmann Brothers! We're thrilled to hear that Randy provided top-notch service and explained ... Read More
Bryan did a great job.
- Powers Spencer Verified
Response from Hoffmann Brothers Thank you for sharing! We're glad to hear Bryan did a great job! We appreciate your business with Hoffmann Brothers! Read More
Randy was on time and very knowledgeable regarding my washing machine maintenance and diagnostics.
- Will Link Verified
Response from Hoffmann Brothers Thank you for choosing Hoffmann Brothers! We are grateful for your kind words about Randy's service. We appreciate yo... Read More
Easy to schedule service was great
- Michael Allen Verified
Response from Hoffmann Brothers Thank you for choosing Hoffmann Brothers! We're glad to hear you had an easy time scheduling your service! Read More
Cody was very knowledgeable and a great guy. Got everything fixed and back to working I would recommend this company to anyone.
- Brian Ferriss Verified
Response from Hoffmann Brothers Thank you for recommending Hoffmann Brothers! We're thrilled to hear Cody provided you with knowledgeable service and... Read More
I would give Cody an outstanding review. I found him to be polite, well-spoken, professional, and overall an impressive representative for your company.
- Lori Middleton Verified
Response from Hoffmann Brothers Thank you for the outstanding review of Cody! We truly appreciate your feedback and are grateful for your business. Read More
The technician arrived on time. He was very courteous and explained what was the problem. He had to order a replacement part and estimated one week to come back and finish the job.
- Bobby Dunaway Verified
Response from Hoffmann Brothers Thank you for choosing Hoffmann Brothers! We appreciate your positive feedback about our technician's timeliness and ... Read More
Gaylon was both knowledgeable and polite. We’re happy with the solution and service.
- Jason Rappoport Verified
Response from Hoffmann Brothers Thank you for your kind words about Gaylon! We are thrilled to hear that you are happy with both the solution and ser... Read More
Rain was awesome! If you let him out of the door you failed! Super cool and informative. I want this guy to come over next Thanksgiving! Stellar man👌 Thank you Rain!
- Michael Lacuniak Verified
Response from Hoffmann Brothers Thank you for sharing your amazing feedback about Rain! We are thrilled to hear about your positive experience. We ap... Read More