Quickest service response ever. Randy identified the issue right away and contacted the crew that could help. The issue was not my dryer (called Hoffman brothers because my dryer was overheating and had an electrical smell) but a hazardous vent system that was not up to building codes. Much bigger issue than a dryer. Could have had a fire if not taken care of. He arranged for the crew that takes care of these things to come out the next day.

- Kathleen Kelley Verified

Response from Hoffmann Brothers Thank you for sharing your experience! We're glad Randy was able to quickly identify the issue and get the right team involved. Safety is always a top priority for us! We appreciate you choosing Hoffmann Brothers for your service needs.